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BetPortal is one of the newest arrivals on the casino scene. It is operated by Excite Ultra Media Ltd under an Anjouan licence issued in the Comoros. Anjouan does not offer the same level of regulatory oversight as licences issued within the EU, so player protection largely depends on the operator’s own practices. This is worth keeping in mind before registering.
Playing requires a traditional account registration, so BetPortal is not a Pay N Play casino where players can get started directly with online banking credentials.
Despite its young age, the game selection is already impressive. BetPortal offers more than 13,700 games from over 100 providers. The site also includes a live casino and a Betby-powered sportsbook. The platform has been developed in-house, which is reflected in features such as the smooth interface.
The welcome package is generous, offering up to €1,000 in bonus funds and 150 free spins across three deposits. Winnings from the free spins come with no wagering requirement, but the bonus funds are subject to wagering conditions. This means the package is not quite as straightforward as it may first appear, and we will take a closer look at the terms in the bonus section.
Register
Enter the required details and create your account in just a few minutes.
Deposit
Make a deposit using any of the available payment methods.
Play
That’s it — time to enjoy your favourite games!
BetPortal’s welcome package is spread across the first three deposits and includes both bonus funds and free spins.
| Deposit | Bonus | Free Spins |
|---|---|---|
| 1st deposit | 150% up to €500 | 100 |
| 2nd deposit | 100% up to €300 | 50 |
| 3rd deposit | 50% up to €200 | None |
The minimum deposit for each bonus is €20. The free spins are played on Wild West Trueways, with each spin valued at €0.10. Any winnings are transferred directly to the real-money balance with no wagering requirement, so they can be withdrawn immediately.
The bonus funds are subject to wagering, and the same terms apply to all three deposit bonuses:
The bonus can only be used on slots, meaning bonus buys and table games do not contribute towards wagering.
The bonus does not activate automatically. It must be claimed under My Profile > Bonuses > Available Offers after a successful deposit. Skipping the first bonus does not affect your eligibility for the second or third deposit bonus.
The offer cannot be combined with other active promotions. Players can forfeit an active bonus at any time, but both the bonus funds and any winnings generated from them will then be removed from the balance.
BetPortal also offers a separate welcome bonus for sports betting, which is not connected to the casino welcome package. The offer is called the 100% Kickoff Free Bet and rewards the player’s first accumulator bet.
| Condition | Details |
|---|---|
| Bonus | 100% Free Bet up to €100 |
| Min deposit | €20 |
| Bet type | Pre-match accumulator |
| Selections | 3-10 |
| Combined odds | 3.00-10.00 |
| Validity | 7 days |
Claiming the bonus requires a minimum deposit of €20. After depositing, the player must place a qualifying accumulator on events that have not yet started. The bet must include 3-10 selections, with combined odds between 3.00 and 10.00.
Once the qualifying bet has been placed, the player receives a free bet worth 100% of the original stake, up to a maximum of €100. The free bet is not credited automatically and must be claimed separately under Profile > My Bonuses > Available Offers.
There are a few important details to keep in mind before placing the bet. If the free bet wins, the original stake is deducted from the total return. This is standard practice for free bets, meaning the stake itself is not returned with the winnings. Bets settled using Cash Out, as well as voided, cancelled or rejected bets, do not count towards the promotion. The free bet is limited to one per customer, household, IP address, device and payment method.
BetPortal runs several weekly promotions alongside its welcome bonuses. Special offers linked to major sporting events also appear from time to time. Let’s start with the recurring promotions available each week.
Players receive 10% cashback on net losses accumulated over the weekend, from Saturday at 00:00 until Sunday at 23:59 (UTC+0). The cashback is calculated as net loss x 10%, with net losses determined based on the difference between deposits, withdrawals and the account balance. Bonus funds are excluded from the calculation.
| Condition | Details |
|---|---|
| Min cashback | €20 |
| Max cashback | €200 |
| Credited | Monday at 16:00 (UTC+0) |
| Wagering | 25x |
| Wagering period | 72 hours |
| Max cashout | 5x |
| Max bet | €5 |
Unsettled, cancelled or cashed-out sports bets do not contribute towards net losses. Bonus buys are also excluded from the calculation.
Every Friday, players can claim a 50% reload bonus worth up to €100 on their deposit.
| Condition | Details |
|---|---|
| Bonus | 50% up to €100 |
| Min deposit | €20 |
| Wagering | 35x bonus |
| Max bet | €5 |
| Validity | 5 days |
| Max cashout | 5x bonus |
The offer can be claimed once per player each Friday and cannot be combined with other promotions. Bonus buys, table games and live casino games do not contribute towards wagering.
A deposit of at least €100 on Wednesday rewards players with 250 free spins on Wild West Trueways, with each spin valued at €0.10.
| Condition | Details |
|---|---|
| Bonus | 250 Free Spins |
| Min deposit | €100 |
| Wagering | 1x winnings |
| Max bet | €5 |
| Validity | 3 days |
| Max cashout | €100 |
The bonus can be claimed once per player each Wednesday.
Active players may receive personalised rewards that are reviewed daily. These can include free spins, cash bonuses or free bets. The offers are not guaranteed, as BetPortal reviews each player’s activity every morning and distributes rewards at its own discretion. Any available offers can be found under My Bonuses > Available Offers.
Alongside its regular promotions, BetPortal has also featured short-term offers linked to major sporting events, such as the FIFA World Cup. Previous promotions have included:
These promotions are tied to individual matches or tournaments, so they may no longer be available. Check the promotions page for the latest offers.
BetPortal currently offers more than 13,700 games from over 100 providers. The selection includes slots, table games, jackpot titles and various instant-win games, giving players plenty of variety.
The game lobby includes categories such as popular games, new releases, bonus buys, megaways, jackpots and table games. Games can be searched by name, filtered by provider and sorted by factors such as popularity. Players can also save favourites to their own list, making the large selection easier to browse.
BetPortal also has a separate Mini Games section featuring crash, plinko, dice, hilo and lottery-style games. These add some extra variety alongside traditional slots.
Featured providers include Nolimit City, Play’n GO and Thunderkick. However, Pragmatic Play and Hacksaw Gaming are missing from the selection, which is a clear drawback as both are among the best-known and most popular studios in the industry. There are still plenty of smaller providers available, so the selection is not limited to just a few major names.
| Game | Provider | RTP |
|---|---|---|
| Bonanza Trillion | BGaming | 97.17% |
| Moon Princess 100 | Play’n GO | 96.20% |
| Bizarre | Nolimit City | 96.06% |
| The Wildos 2 | Thunderkick | 94.19% |
| In and Out | NetEnt | 92.03% |
RTP rates vary noticeably. The best games exceed 96%, but the selection also includes clearly lower-RTP versions.
BetPortal also has a separate live casino. Its categories include blackjack, roulette, baccarat, poker and game shows, as well as a dedicated section for the most popular live games.
Live casino providers include Evolution, Ezugi, Vivo Gaming and Absolute Live Gaming. Evolution’s presence brings both classic table games and well-known live game shows to the selection.
BetPortal’s sportsbook is powered by Betby. Both pre-match and live betting are available, with markets covering everything from the most popular sports to more unusual options.
Events can be browsed by sport, country and competition. The homepage highlights current matches and popular leagues, making the most interesting markets easy to find.
The Event Builder allows players to combine several selections from the same match. In live betting, odds and available markets are updated as the event unfolds.
BetPortal has a separate Racing section featuring:
Available markets include options such as winner, place and Top 2 bets.
Esports also has its own clearly organised section. The selection includes Counter-Strike, Valorant, Dota 2 and several other titles.
Both live and upcoming events are available. In addition to standard match bets, players can also wager on markets such as the tournament winner.
BetPortal’s VIP programme rewards players for gaming and completing different tasks. The system uses two types of points: XP points are used to move up through the levels, while stars can be exchanged for rewards in the VIP store.
| LEVEL | XP REQUIRED |
|---|---|
| Starter | Entry level |
| Traveler I–III | 100–500 XP |
| Adventurer I–III | 700–1,500 XP |
| Master I–III | 2,000–4,000 XP |
| Hero I–III | 5,000–7,500 XP |
| Eternal I–III | 10,000–15,000 XP |
| Legend I–V | 20,000–50,000 XP |
| VIP | Invitation only |
At most levels, the benefits include daily tasks, a rewards store, deposit-related challenges and a level-specific prize wheel. Each new stage also comes with a level-up reward, and the value of the benefits increases as the player progresses.
The VIP programme’s tasks are divided into three categories:
Only completed and verified tasks count. Some challenges may also be restricted to certain types of gameplay, such as slots.
Daily tasks can award spins for the player’s level-specific Spin the Wheel game. The wheel may reward additional stars, XP points or other prizes.
Collected stars can be spent in the VIP store on rewards such as:
Free spins received through the VIP programme generally come with no wagering requirement, unless otherwise stated in the reward terms. Bonus funds and other rewards may still be subject to separate conditions, so it is worth checking the terms before making an exchange.
Players at the Legend level receive a personal VIP manager. The actual VIP tier is available by invitation only and includes a dedicated VIP manager, tailored offers, special gifts and other personalised benefits. Overall, the programme offers plenty of levels and activities, but reaching the best rewards requires a fairly high level of activity.
BetPortal supports payments in euros, with a cashier that includes familiar card and e-wallet options as well as cryptocurrencies.
Available deposit methods include bank payments, Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller and cryptocurrencies. Withdrawals are paid either to a bank account or in cryptocurrency.
| Min deposit | €20 |
| Min withdrawal | €20 |
| Max withdrawal (7 days) | €5,000 |
| Max withdrawal (1 month) | €20,000 |
| Withdrawal processing | 24 hours |
| Wagering | 2x |
Deposits are subject to a minimum 2x wagering requirement before withdrawal.
BetPortal may request identity verification when a withdrawal is made. The verification process may require copies of the front and back of an identity document, proof of address, and confirmation of the player’s email address and phone number. The casino may also request a selfie with the identity document when necessary.
A processing time of up to 24 hours looks fairly good on paper, although the final withdrawal speed depends on the payment method and any required KYC checks. The weekly withdrawal limit of €5,000 should be sufficient for most players, but larger winnings may need to be withdrawn in several instalments.
Registration is required, but it only takes a few minutes. Enter the basic details, create the account and you can start exploring the site in more detail.
The website has a modern look and is organised logically. The dark colour scheme suits the overall design, while the green buttons stand out without making the screen flash like a Christmas tree. All categories are accessible from the same side menu. Live win notifications from other players also add some energy and activity to the casino.
Features that make the site easier to use:
There is plenty of content, so the site may feel slightly crowded on the first visit. However, the menus quickly become familiar, and finding the right games or betting markets does not take all evening.
The English language interface is clear and easy to navigate. Some of the other language versions still contain untranslated menu items, but this does not affect the English experience.
Overall, BetPortal is clean and easy to use. The translations could still use some polishing, but otherwise the experience is smooth and straightforward.
BetPortal’s customer support is available around the clock through live chat. The chat is clearly the most convenient option for quick questions, while issues requiring more detailed investigation or attachments can be handled by email.
The live chat initially connects players with a bot that can answer common questions. However, the bot did not respond in Finnish, so communicating with it was only possible in English. Players can request to be transferred to a human support agent, and the process was straightforward.
In our test, we were connected to an agent almost immediately. The agent was able to respond in Finnish, and the answers were quick and clear. One conversation is not enough to hand out a customer service award, but the first impression was definitely positive.
BetPortal is operated by Excite Ultra Media Ltd. The casino holds a B2C licence issued by Anjouan under the number ALSI-202601040-FI2, which was active at the time of writing and remains valid until 23 January 2027.
| Operator | Excite Ultra Media Ltd |
| Licence | Anjouan |
| Licence number | ALSI-202601040-FI2 |
Anjouan is part of the Union of the Comoros and is located outside the EU and EEA. As a result, winnings from BetPortal are not tax-free for EU players, who are responsible for declaring them in their own tax returns.
In terms of security, BetPortal carries out standard KYC checks when processing withdrawals. Players may be asked to provide proof of identity, proof of address, and verification of their email address and phone number. Additional checks may also include a selfie with an identity document.
The Anjouan licence provides some regulatory oversight, but it does not offer the same level of player protection as licences issued in Malta or Estonia. We would therefore not consider the licence one of BetPortal’s main strengths. EU players should also keep the tax implications firmly in mind.
✅ Clear and Modern Website
✅ More Than 13,700 Games
✅ VIP Programme
✅ Sports Betting
✅ Fast Customer Support
❌ Anjouan Licence
❌ Registration Required
❌ Pragmatic Play and Hacksaw Gaming Are Missing
BetPortal’s responsible gambling tools are available directly through the player’s profile, which is a clear advantage. There is no need to contact customer support separately to request limits, as they can be set immediately by the player.
Available Tools:
The selection is fairly comprehensive and helps players keep both their time and spending under better control. Limits are best set before starting to play, rather than waiting until things begin to get out of hand.
Gambling should remain a form of entertainment, and losses should never be chased. When personal limits are no longer enough, help is available through BetPortal’s customer support. Players who need additional support should contact a recognised gambling support service in their country of residence.
BetPortal combines casino gaming and sports betting, with its wide-ranging selection standing out as the main strength. More than 13,700 games, over 100 providers, a live casino, sports betting, esports and horse racing are all available under one roof. The website is modern and clearly organised, while registration is straightforward.
The VIP programme adds tasks, XP points and stars that can be exchanged for rewards. The responsible gambling tools are also comprehensive, with deposit, loss, stake and session limits available directly through the player’s profile. Customer support left a positive impression: although the bot only responds in English, we were connected to a human agent almost immediately, and the service was quick and clear.
The biggest drawbacks are the Anjouan licence and taxation, as winnings are taxable for EU players. Pragmatic Play and Hacksaw Gaming are also missing from the selection, parts of the website remain in English, and deposits must be wagered 2x before withdrawal. Overall, BetPortal is a suitable option for players looking for casino games and sports betting in one place, but the tax implications should be kept firmly in mind.